At LUXE, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
1. Information We Collect
Personal details: Name, billing/shipping address, phone, email.
Payment information: Processed securely via third-party gateways (we do not store card details).
Order information: Purchase history and order details.
Technical data: IP address, browser, device, cookies.
2. How We Use Your Information
Process and fulfill orders.
Communicate regarding orders, updates, or support.
Improve website, products, and services.
Prevent fraud and ensure security.
Comply with legal obligations.
3. Sharing Your Information
We do not sell or rent personal data.
We may share data with trusted third parties:
Payment processors
Shipping/delivery partners
Hosting and analytics services
Third parties must protect your data and use it only for authorized purposes.
4. Cookies & Tracking Technologies
We use cookies to enhance browsing, analyze traffic, and improve functionality.
Google Analytics & Meta Pixel may be used, but only after user consent via a cookie consent banner.
You can manage or disable cookies in your browser settings.
5. Data Security
We implement appropriate measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
6. Data Retention
Personal data is retained only as long as necessary for the purposes outlined or as required by law.
7. Your Rights
Depending on your location:
Access your personal data.
Request correction or deletion.
Withdraw consent for data processing.
California residents: Request info on how data is shared for marketing and opt out.
8. International Shipping & Duties
When you place an order from outside China, customs duties, import taxes, or other government-imposed fees are the customer’s responsibility.
9. Third-Party Links
We are not responsible for privacy practices or content of external websites linked from our site.
10. Changes to This Privacy Policy
Updates will be posted on this page with a revised effective date.
